Author & Blogger

Making A Difference

Remember that sometimes one word, gesture, or action  keeps on making a difference way after this word, gesture, or action has actually ended. keyboardcanstockphoto12854495

Last Monday morning, I called Jen to ask about her mom Becky. Even though we live thousands of miles apart, Jen and I have become close friends. Becky has been bravely battling cancer for the past ten months. Three weeks ago, she was admitted to the hospital because of her chemotherapy’s side effects. To make matters worse, she contracted C. difficile, a bacteria which causes an infection whose symptoms are, among others, weakness, diarrhea, cramps, and loss of appetite. Becky told me that her mom had lost a lot of weight, and her denture had become loose, making eating even more difficult. She asked me to help her find someone to adjust the denture, since there was no dental clinic at the hospital.

I called Becky’s denturist office, but they said that he was out of town. I called the Denturists Association asking them to refer me to a mobile denturist. They said that they would get back to me. Without wasting any time, I looked up the denturists in the area and randomly picked Walter X. I called him and explained the situation. Walter told me that he does not see patients outside his office. He took note of Becky’s full name as well as the hospital and offered to try and find a mobile colleague to go see her.

I called Jen after lunch. She said that her mom hadn’t eaten all day. At 3:30 p.m., I tried calling the Association and, one more time, they said they would get back to me. I decided to call Walter again.

“Hi Walter. It’s Rita. I’m sorry to bother you, but I wanted to know if you have found someone for Becky.”

“Done!” He said.

“What’s done?” I asked.

“I saw Becky this afternoon and took care of her denture.”

“You took care of her denture?” I asked surprised. “You mean you went to the hospital?”

“Yep!” He confirmed. “Done.”

I was stunned by what Walter did. I think that I thanked him a million times before I hang up the phone.

The next morning, someone from the Denturist Association left me this voicemail: “This message is for Rita. I believe you called yesterday to get a name of a denturist who would go and see a patient at the hospital. As an association, we can unfortunately not make such a referral. I wish you good luck in your search.”

  • Always remember the person inside the client, employee, colleague, boss, file, number, case, legal  matter, contract, contact, connection, project, investment, opportunity, deal, or source of profit into which this person had turned.
  • Every day, put love in your heart and say one more nice word than you already say, do one more caring gesture and kind action than you already do, and put a smile on someone’s face.
  • Put love in your words, gestures, and actions before you send them out there. Every word even if small, every gesture even if little, and every action even if simple will keep on affecting someone way after your word, gesture, or action has ended.

Read more about how to be happy

One Thought

  1. By Mary Schaefer, on October 29, 2013

    Wow, Rita. Your sensibility and take on this situation helps explain why we resonate with each other. I look forward to reading more.

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